by target
Tue May 18, 2010 5:00 pm
I am a Western Union agent in a large metropolitan area. I see, and prevent, an inordinate amount of scams. We see them all; puppy scams, lottery scams, advance fee, excess fee. I think that your site would be
great required reading for all Western Union/ Money Gram agents. Continuing anti-money laundering/
anti-scam training is required by law, and by Western Union policy. If it is okay with you, I will suggest your
site as required reading; to illustrate all the possible scams that are out there.
It is not only the uninformed, the naive, the unsophisticated consumer who gets taken by these scammers.
An account executive from a very large printing company requests to send a large sum of money to a
freight forwarder/shipper. Immediately I question why a large corporation would be using Western Union to
pay a shipper. Establish an account with the shipper, or cut a check, pay by credit card, but pay by Western Union? I was told not to worry, that the bank had already verified the credit card was good.....the card that
was used to purchase the large printing order. I questioned why the purchaser didn't just pay the shipper directly with the same credit card. The account executive was adamant about sending this money. Because
of other aspects I saw in this transaction, I knew that his printing company would lose the cost of their services; and I refused to send his transaction. Again he declared that the bank said the credit card was good.
I countered that the bank is not going to reimburse his loss on his company's services, and that he indeed had
been scammed. No one likes to be told to their face that they have been snookered; but some of us, even
at Western Union, don't want to see hard working people being cheated out of their money. He never did
thank me for saving him these additional funds; but I did see him again, and he verified that his company
did take a loss on the printing purchased with a bogus credit card.
That your people take their personal time to warn potential victims, warms my heart. I just wanted you to
know that there are others working to protect these victims, at a different point in the process. Contractually I am prevented from releasing any proprietary information about Western Union, but if you ever want the
perspective from this side of the transaction, just rattle my cage.