by Michelle
Mon Jun 13, 2016 7:29 am
From: Airbnb <[email protected]>
Please find attached to this e-mail our general terms and the payment information.
You must download our PDF. files attached to this e-mail.
IMPORTANT NOTICE: Payment must be done in next 24 hours if no your reservation will be cancelled.
We take issues like this very seriously, and we hope you'll go on to have many positive experiences on Airbnb in the future.
Thank you for using our services !
Airbnb Financial Team.
[email protected]
http://www.airbnb.com
You are receiving this e-mail because you are going to rent an apartment over the Airbnb and the owner requested to use Airbnb
Protection Program. The Airbnb protection programs offer a set of services that build protection into every step of the apartment
renting process.The Airbnb Protection program is your safety net in the rare occasion that something goes wrong.
Complete your Airbnb transaction in 5 easy steps
1. Tenant and owner agree on the transaction terms and a rental price. The owner contacts Airbnb with the transaction
details;
2. Airbnb accepts the transaction and offers protection to the tenant, if the transaction is declined, no further action is required
from either the tenant or the owner;
3. The tenant sends payment receipts to Airbnb at ( [email protected] ). When payment is received, it will be verified and secured into a non-interest bearing trust account. After payment is secured, the Owner is notified by
Airbnb to start the shipping process to the Tenant;
4. The Tenant receives the keys and the rental contracts and has 3 days to inspect it. If it is as expected and as what agreed
over, the tenant should accept the merchandise. If he refuses the merchandise by any valid reason, the buyer must ship the
merchandise back to the owner at the owner’s expense within 3 business days.
5. Upon the inspection period, the tenant must contact Airbnb with the result of the inspection. If the tenant refuses the
merchandise, a full refund will be sent after the tracking number for the returning shipment is verified.
Airbnb is a community marketplace to discover, book, and list unique spaces around the world.
Safety Tips:
Airbnb reduce the risks associated with Internet transactions by acting as a licensed neutral agency such as Escrow. The
seller delivers the package to Airbnb agents for full evaluation of content. The package will remain in the company custody
until the receiver will send the payment through a Money Order Service (Western Union Service). After verifying the
funds, Airbnb is ready to ship the parcel to the designated address.
Learn:
If you are not familiarized with the Western Union money transfer services please visit: http://www.westernunion.com . If you
want to locate the nearest Western Union Office in your area please Find Agent Location.
How to make the payment:
Go with cash in hand to any Western Union Office and send the money to our Airbnb Agent details (check bellow for
the agent details). E-mail* us the following payment information:
1. MTCN (Money Transfer Control Number) - 10 digits number found on the payment receipt;
2. Exact Sender’s Name and Address on file with Western Union;
3. Exact Receiver’s Name and Address on file with Western Union;
4. Amount Sent;
5. City and country where you sent the money from;
6 Attachment of scanned or picture of the Western Union receipt(s) in .pdf or .jpg format: (very important)
IMPORTANT ! We advice you that when you will make the payment please tell the Western Union agent that you are
sending the money to a friend . The taxes are expensive and if you tell them that you send the money to a friend the fees will be less expensive!
Package Information:
Airbnb Agent:
Apartment Keys and rental contracts verified and signed by
the Sender. All the papers are double checked.
-Package ID: #ARB830251
-Rent/month : 260.00 €
-Deposit required: One rental month
(260.00 €) + Security deposit (260.00 €)
-Amount To Pay: 520.00 €
First Name: Andrej
Last Name: Kozole
Address: 35 Notting Hill Gate
City:
Zip Code:
Country:
London
W11 3JQ
United Kingdom
Signature of tenant:
Signature of owner: Helen Ketten
Airbnb Protection Department: Kevin Robsen
Airbnb Inc. Lawyer: Henry Eyring
Contact us:
E-mail : [email protected]
If you are reading this because you have received a similar fake invoice, kindly forward it to the address in my signature line and I will report the details to the appropriate authorities