by arees
Thu May 20, 2010 3:16 pm
I just booked seemingly ideal holiday acommodation, two bed apartment, Hyde Park and at just 40 pounds a week. Was told to pay half the booking fee plus a security deposit. After a week of chasing a booking invoice, we realised, it may well be a scam and as I went to look for thier website it had disappeared from the net. Even more frustrating was when we called, they assured us, the booking invoice was on the way and their website was being updated. We paid 700 pounds for accommodation we do not have now. I want to know what recourse is open to me and can I recover the money? What action can be taken against these individuals? Any practical advice most welcome. We even went via Gumtree but it is clear, they do not vet their agents enough.
thank you
thank you