by Cellwholesale
Wed Jun 03, 2015 12:44 am
Mode Note: Please note that this post was made by the scammer himself in order to try and salvage his scam.
It has been left here for people to see how devious these thieves can be! The scammer is trying to get revenge on the victim for reporting him
Dear Athena,
We at Cell Wholesale would like to hear more about your recent posts claiming that the company has "scammed" you in a way. It is unfortunate that you were very vague in the comment and we truly take any claims of this type very seriously. Upon further investigations with our legal team we were able to draw your file back from legal and review the purchase transaction between you and Cell Wholesale.
You set up an appointment with one of our independent sales agents to meet at your place of residence to sell multiple APPLE products for an agreed price. The appointment was confirmed by one of our customer service representatives in the dispatch department. According to the agent, you changed the location while the agent was on his way to somewhere more public but still close to the original destination which the agent did not mind. Upon arriving the sales agent greeted you, pulled his identification card and asked for yours because it is company protocol to take a picture of a proper Identification card from every seller to protect the company against possible theft or fraud. You seemed aggravated at the situation and asked the agent if you can count the money while he photographs the ID. Insisting on cash only which is understandable in our industry. The agent then was able to retrieve cash provided by the company and pay you the agreed upon price in exchange for the units you had for sale. Upon receiving the payment, The agent tried to hand you a packet of paperwork and asked if you could fill out and sign the applicable areas. You refused to fill out the necessary 10-99 paperwork that is mandatory for tax reporting reasons.
You also refused to sign the contract with cell wholesale that binds the sale between the two parties and releases ownership of the electronics to the company. Upon learning this, the agent tried to calm you down and reminded you that this was discussed at the time of making the appointment that paperwork must be signed. He explained the importance of the paperwork to complete the sale and asked you to please speak to a manager. According to the agent, you started crumbling the 10-99 part of the paperwork and threw it on the ground while continued to yell at management over the phone demanding that some of the wording regarding a non-relevant release of liability document she snatched from the agent who took it out of the packet because it is only signed in the event that the client is being transported by company vehicle. Athena was not driving in the company car and thus she does not need to sign it. Refusing to sign anything at all, including the tax reporting doc. The agent felt that her intention at this point is to make noise for distractions of the public to maybe cause a scene. Athena... the agent clearly stated that he nicely and professionally proceeded to ask for the money back since the purchase will not be moving forward and you started running away from the area. Unfortunately, the agent was not suited for his position at the time. He is a young adult in training who lacked professional experience in how to handle this type of matter, Experienced sales agents understand the potential of a con. He should have not paid the client before the paperwork is signed and the electronic units have been inspected and screened to ensure they are not Blacklisted (stolen). Agent panicked and continued to call his co workers for help but Athena, you were out of sight. The Company advised the Agent to file a police report which the agent said he did. Agent turned in a copy of Your Driver License with the units purchased. Athena later called our offices to speak in regards to the matter stating that you are willing to sign the legal and necessary documents to finalize the purchase now. Unfortunately the company unwinded your sale and decided that it was safer to not conduct business with you, Management politely told Athena that her file has been transferred to the legal department and she will be receiving a refund demand letter in the mail within the next 48 hours. Management explained that the company is no longer interested in purchasing or doing business with Athena and would like to get the company's money that she ran away with back please. In turn Miss Athena would receive her units back. Athena was very angry that the company does not want to keep the electronics and continued to yell over management. Management made it clear that she had a certain amount of business days to satisfy the demand letter by submitting a refund. If it is not satisfied, legal will move forward with filing a civil judgment for the amount that was paid to her which totaled over $3,000. Athena ignored our calls ever since. Cell Wholesale records all calls between agents with buyers or sellers for records and training purposes. It is unfortunate that this matter was not handled internally, we pride yourself in our dedication to be a competitive wholesale buyer and seller in this market and it is unfortunate that bad posts or reviews are posted on this website. However, We will continue to take every step to ensure that our clients are confident when doing business with us. We value positive and negative feed back, feel free to contact us at (844) 7-CELLNOW OR (844) 723-5566 or email us at [email protected].
Thank you,
Administration Team
Cell Wholesale Inc.
It has been left here for people to see how devious these thieves can be! The scammer is trying to get revenge on the victim for reporting him
Dear Athena,
We at Cell Wholesale would like to hear more about your recent posts claiming that the company has "scammed" you in a way. It is unfortunate that you were very vague in the comment and we truly take any claims of this type very seriously. Upon further investigations with our legal team we were able to draw your file back from legal and review the purchase transaction between you and Cell Wholesale.
You set up an appointment with one of our independent sales agents to meet at your place of residence to sell multiple APPLE products for an agreed price. The appointment was confirmed by one of our customer service representatives in the dispatch department. According to the agent, you changed the location while the agent was on his way to somewhere more public but still close to the original destination which the agent did not mind. Upon arriving the sales agent greeted you, pulled his identification card and asked for yours because it is company protocol to take a picture of a proper Identification card from every seller to protect the company against possible theft or fraud. You seemed aggravated at the situation and asked the agent if you can count the money while he photographs the ID. Insisting on cash only which is understandable in our industry. The agent then was able to retrieve cash provided by the company and pay you the agreed upon price in exchange for the units you had for sale. Upon receiving the payment, The agent tried to hand you a packet of paperwork and asked if you could fill out and sign the applicable areas. You refused to fill out the necessary 10-99 paperwork that is mandatory for tax reporting reasons.
You also refused to sign the contract with cell wholesale that binds the sale between the two parties and releases ownership of the electronics to the company. Upon learning this, the agent tried to calm you down and reminded you that this was discussed at the time of making the appointment that paperwork must be signed. He explained the importance of the paperwork to complete the sale and asked you to please speak to a manager. According to the agent, you started crumbling the 10-99 part of the paperwork and threw it on the ground while continued to yell at management over the phone demanding that some of the wording regarding a non-relevant release of liability document she snatched from the agent who took it out of the packet because it is only signed in the event that the client is being transported by company vehicle. Athena was not driving in the company car and thus she does not need to sign it. Refusing to sign anything at all, including the tax reporting doc. The agent felt that her intention at this point is to make noise for distractions of the public to maybe cause a scene. Athena... the agent clearly stated that he nicely and professionally proceeded to ask for the money back since the purchase will not be moving forward and you started running away from the area. Unfortunately, the agent was not suited for his position at the time. He is a young adult in training who lacked professional experience in how to handle this type of matter, Experienced sales agents understand the potential of a con. He should have not paid the client before the paperwork is signed and the electronic units have been inspected and screened to ensure they are not Blacklisted (stolen). Agent panicked and continued to call his co workers for help but Athena, you were out of sight. The Company advised the Agent to file a police report which the agent said he did. Agent turned in a copy of Your Driver License with the units purchased. Athena later called our offices to speak in regards to the matter stating that you are willing to sign the legal and necessary documents to finalize the purchase now. Unfortunately the company unwinded your sale and decided that it was safer to not conduct business with you, Management politely told Athena that her file has been transferred to the legal department and she will be receiving a refund demand letter in the mail within the next 48 hours. Management explained that the company is no longer interested in purchasing or doing business with Athena and would like to get the company's money that she ran away with back please. In turn Miss Athena would receive her units back. Athena was very angry that the company does not want to keep the electronics and continued to yell over management. Management made it clear that she had a certain amount of business days to satisfy the demand letter by submitting a refund. If it is not satisfied, legal will move forward with filing a civil judgment for the amount that was paid to her which totaled over $3,000. Athena ignored our calls ever since. Cell Wholesale records all calls between agents with buyers or sellers for records and training purposes. It is unfortunate that this matter was not handled internally, we pride yourself in our dedication to be a competitive wholesale buyer and seller in this market and it is unfortunate that bad posts or reviews are posted on this website. However, We will continue to take every step to ensure that our clients are confident when doing business with us. We value positive and negative feed back, feel free to contact us at (844) 7-CELLNOW OR (844) 723-5566 or email us at [email protected].
Thank you,
Administration Team
Cell Wholesale Inc.