by A.B.
Fri Jul 08, 2011 1:28 am
Hello Agent,
Congratulation on your new appointment as a Secret shopper, work starts immediately and here is a hint on your first set of jobs, Shopper's Guide wants you to run a survey on two prominent companies in your area.
The 1st is a Grocery (Wal-Mart)
The 2nd a Western union Money Transfer Agent Location
There has been reports about lapses in the service of their Management and staff, the complaints were based on the reports of customers forwarded anonymously and Phone calls which were also made to the head office.
The first company was reported to be rendering
(I) Poor services
(II) Rudeness to customers
(III) Excess charge
(IV) Late opening time and Closing before time.
The Western union location was reported for the following:
I) Customers have reported their money missing
II) Slow services
III) Unbalanced transfer charges
Your Secret Evaluation will be that you would have to record the time at which you go to the location and how many minutes it took you to get service.
Note that the money you will need to shop on the job at wal-mart and money to make a transfer through western union will be provided before you go for the evaluation including your salary so Reply to this email that you have received this letter by using the subject CONFIRM.
Thanks for your anticipated co-operation in order to start work next week.
Regards
Joe Brian.
Head Recruitment
Secret Shopper®
Email header details;
Congratulation on your new appointment as a Secret shopper, work starts immediately and here is a hint on your first set of jobs, Shopper's Guide wants you to run a survey on two prominent companies in your area.
The 1st is a Grocery (Wal-Mart)
The 2nd a Western union Money Transfer Agent Location
There has been reports about lapses in the service of their Management and staff, the complaints were based on the reports of customers forwarded anonymously and Phone calls which were also made to the head office.
The first company was reported to be rendering
(I) Poor services
(II) Rudeness to customers
(III) Excess charge
(IV) Late opening time and Closing before time.
The Western union location was reported for the following:
I) Customers have reported their money missing
II) Slow services
III) Unbalanced transfer charges
Your Secret Evaluation will be that you would have to record the time at which you go to the location and how many minutes it took you to get service.
Note that the money you will need to shop on the job at wal-mart and money to make a transfer through western union will be provided before you go for the evaluation including your salary so Reply to this email that you have received this letter by using the subject CONFIRM.
Thanks for your anticipated co-operation in order to start work next week.
Regards
Joe Brian.
Head Recruitment
Secret Shopper®
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