by miyaka
Thu Aug 18, 2011 8:36 pm
WEMBLEY PLAZA HOTEL LONDON
Address: Empire Way, Wembley, Middlesex, Greater London, UK
Telephone: +447035905535 and +447011140921
Management Email: [email protected]
Hiring Email: [email protected]
Website: http://www.wembleyhotel-london.co.uk
We welcomes you into our Wembley Plaza Hotel London where you can find good comfort and convenience, all our rooms include full air conditioning, telephone, minibar, TV, writing desk, hairdryer, trouser press, pay video channels, tea and coffee making facilities and there is also Internet access from each room.
Fiamma Bar & Restaurant is open for: Breakfast / Lunch / Dinner
This information is passed for the whole new applicants of Wembley Plaza, From the general manager’s Office, Please I wish to let you know that this information here in is for your own good, help & guidelines, as you have accepted to serve Wembley Plaza Hotel with your entire compassion. Note: Wembley Plaza Hotel has been a great Hotel all over the world, as we all knew it. We have made it clear that if any applicant who his or her wish is to be in Wembley Plaza Hotel Australia, has this opportunity to be posted there if you succeeds in coming into United Kingdom.
Here in Wembley Plaza Hotel you will be allowed to enter intoAustralia through the help of Wembley Plaza Hotel Family, we need about 100 New workers, & there in Australia Wembley Plaza Hotel needs 50 New Employees You have to make your choice when you arrived here in London, Immigration Air port Bureau Office. They will issue to you the right of entry if likely & will let the United Kingdom Embassy in your country know about your trip to Wembley Plaza Hotel London, and then you will get your Working Visa, when the Immigration Bureau will forward your Documents to the Embassy High Commission in your country.
Terms Of Service And Regulations
Ensure and maintain the security of information relating to customers and personnel in the hotel. Deal efficiently and courteously with all customer complaints, take ownership and ensure that you refer to your Manager or Supervisor when necessary so follow up is action accordingly. Manage all customer requests efficiently and courteously by monitoring and following up with the guest directly. Using Espresso Software to log all calls and incoming request for the Communications Runners and other responsible departments to action them immediately. Maintain a high standard of personal appearances, grooming and hygiene in accordance with the hotel policy. When dealing with other departments, ensure you use respect and the right channel when advising or requesting items / services for guests. Ensure that you attend all Communications meetings and scheduled Training Sessions. Work together as a team in Communications and ensure you treat all Team members with equal respect. Be fully conversant with all facilities and services provided within the hotel to provide our guest with fast and efficient Magic Service. Be constantly aware of any up-selling and promoting opportunities when they arise. Be fully trained, knowledgeable and confident about our product and services and ensure a sales attitude is adopted at all times. Maintain an awareness of all sales opportunities within the hotel to maximize room sales and revenue for the hotel. Maximization of sales and revenue for the hotel by maintaining a sales and service oriented attitude at all times. Promote in house revenue outlets on a consistent basis when receiving guest inquiries. Ensure the complete knowledge of all property management systems to be used in the Communications department to provide better and faster service to our guest and therefore ensure an increase in guest satisfaction ratings. Effect the fast and efficient monitoring and follow up of guest requests by consistently logging all incoming request in the Software System and ensuring that the Communications Runners have all the necessary information to serve the guest in a professional and cost effective manner. Ensure a high level of product knowledge of the hotel and local area to be able to assist with any guest-related request and inquiries that will be managed by the department. Ensure the Communications Manager is kept fully aware of any relevant feedback from customers, team members or other departments to improve Communications with our guest and throughout the entire organization. You will have excellent communication skills, be organized and have a passion for customer service with an eye for detail.
Additional benefits for WORKERS: Free meals whilst on duty, free dry cleaning of work suits and shirts, discounted hotel rooms worldwide, Wembley Plaza Hotel Club discounts in a variety of high street shops (after 3 months of service)
This is a challenging role. The right candidate will be working or have had extensive experience in a similar role within a large hotel operation. Be confident and able to work your section with a passion for food and the desire to succeed. You will be maintaining very high standards of service in your section, working within a friendly team in a fantastic environment. We offer you full training and promote personal development through the Wembley University . Here you will be able to get sponsorships of NVQ's etc, depending on your ambition and motivation. You get free meals on duty in our Moments restaurant whilst on duty, we also provide you with a staff uniform and safety shoes. And after 3 months of service, you will become a member of the Wembley Plaza Club, giving you discounted stays around the world and offering many more benefits.
Day and Night Receptionists Front Office
Including with other job vacancy in our hotel, we are also looking for a Day Receptionist and a Night Receptionist to join our large Reception team of approx. 30 to help deliver excellent customer service to all of our guests. The main responsibilities of this role are to check-in / check-out guests, ensure that bills are correct on departure, allocation of rooms to guests and helping the Reception Supervisors ensure that all customer inquiries are dealt with in a professional and courteous manner.
It is essential that you are flexible in your working hours for this role, as the position is full time and operates on a shift basis (early 7am - 3pm / late 3pm - 11pm) 5 days out of 7 including weekends. Night Receptionist hours are from 10pm - 6am or 11pm to 8am. You will have a smart appearance and excellent communication skills are able to work calmly under pressure and maintain Hilton standards at all times. Ideally you will have a hospitality education and experience in working in a customer facing environment for larger 4/5 star hotels. You have an outgoing and friendly personality and are happy to work in the either the day or evening. You will have good working knowledge of Fidelio, be able, be organized and be an excellent communicator with an eye for detail and a heart for customer service.
Please select the department you are interested in, below are the available vacancies
WEMBLEY PLAZA HOTEL LONDON: Have immediate employment opportunities. (WPHL) intends to invite experienced individuals/expatriates or Consultancy firm capable of rendering expertise services in various fields of Business Management, M.B.A (Finance), Administrative and Commissioning, WPHL has immediate employment/Vacancies in following Designations. Accountant, Duty Manager, Front Manager, Sales Manager, Receptionists, Drivers, Bar boy, Cook, Food & Beverage Cost Controller/Manager, Public relations, Store keeper, Restaurant services, Mechanical engineering, Technical and furniture audit clear, Waiter, Security guards, Guest services supervisor, Reservations agents, Human resources manager, Customer Manager, Computer Applicant, Software/Hardware Engineers, Elect. Engineer, Auto Engineer. e.t.c. Experienced is preferred, but we're willing to train an eager individual who wants to learn all aspects of pastry.
Salaries: Ranges from 4000 to 8000 pounds depending on the Job Position you choose.
Note Below
You will have to Pay the sum of 200 pounds direct to UK IMMIGRATION here in UK for the processing of your Working Visa and Work Permit, The Hotel will assist in getting you here ranging from Flight Ticket, Accommodation/Housing, Feeding.
You have to contact the UK Immigration on this contact in requesting for your Immigration and UK Employment Visa Form with Guide Note on how to print it, [email protected] OR [email protected] he's the Attorney that will assist in getting your documents legalize, Certificate's and posting of the original documents here in UK.
After reading and you accept this offer you are required to print the Hotel form, fill it and email it back with the Job position you choose so that we can prepares your job offer of appointment.
You should know after contacting the UK Immigration they will contact the Hotel with what you wrote to them, then the Hotel will direct all your documents file to them, they will issue you the Immigration and UK Employment Visa Form which you will Fill and Return back to them in 3 days time with the slip of payment, I advice you to ask any question you need to me, not to the Immigration because is a very strict office. Another thing you have to know is that we have 30 days interval for the processing of all the documents for the applicants once you submit your Hotel Form your days starts counting.
REGARDS
CARLOS EVANS (Mr.)
HR MANAGER
----------------------------------------------------------------------------------------------------------------------------------
Attention: Applicant
With regards to your mail, i wish to inform you that if you pass this interview you will pay 200 pounds for the Visa and work permit processing.
Regards
Mr Evans Carlos
HR Manager
From: Wembley plaza Hotel <[email protected]>
Sent: Wednesday, August 17, 2011 4:46 PM
Subject: INTERVIEW
WEMBLEY PLAZA HOTEL LONDON
Address: Empire Way, Wembley, Middlesex, Greater London, UK
Telephone: +447035905535 and +447011140921
Management Email: [email protected]
Hiring Email: [email protected]
Website: http://www.wembleyhotel-london.co.uk
Here are some information’s we need to know about:
1, Can we know you’re Personal Data, Names and your Education Background
2, In which areas do you consider yourself to be a specialist, and how do you envisage being able to utilize your expertise within our organization?
3, In what specific areas do you need to expand your knowledge to become more proficient at this job?
4, In which areas of your job do you feel capable and in which areas to you feel more comfortable utilizing other people’s experience?
5, When did you last volunteer to take a work project simply because it allowed you to expand your personal knowledge of the internal structure within your company?
6, Describe a recent occasion when you used your knowledge of the internal structure, within your company, to answer complex questions about the organization?
7, Can you suggest methods to utilize your knowledge of the company’s structure to improve relationships with our customer’s and client?
8, What are the most important rewards you expect in your career?
9. How do you plan to achieve your career goals
10. Where do you currently reside now.
11. Are you an international passport holder
This is an interview and it must be answered cleverly. Note that if you passed this interview the Hotel Application Form will be issued to you and when you submit it, you have only 30 days interval for processing of your documents.
REGARDS
CARLOS EVANS (Mr.)
HR MANAGER
Address: Empire Way, Wembley, Middlesex, Greater London, UK
Telephone: +447035905535 and +447011140921
Management Email: [email protected]
Hiring Email: [email protected]
Website: http://www.wembleyhotel-london.co.uk
We welcomes you into our Wembley Plaza Hotel London where you can find good comfort and convenience, all our rooms include full air conditioning, telephone, minibar, TV, writing desk, hairdryer, trouser press, pay video channels, tea and coffee making facilities and there is also Internet access from each room.
Fiamma Bar & Restaurant is open for: Breakfast / Lunch / Dinner
This information is passed for the whole new applicants of Wembley Plaza, From the general manager’s Office, Please I wish to let you know that this information here in is for your own good, help & guidelines, as you have accepted to serve Wembley Plaza Hotel with your entire compassion. Note: Wembley Plaza Hotel has been a great Hotel all over the world, as we all knew it. We have made it clear that if any applicant who his or her wish is to be in Wembley Plaza Hotel Australia, has this opportunity to be posted there if you succeeds in coming into United Kingdom.
Here in Wembley Plaza Hotel you will be allowed to enter intoAustralia through the help of Wembley Plaza Hotel Family, we need about 100 New workers, & there in Australia Wembley Plaza Hotel needs 50 New Employees You have to make your choice when you arrived here in London, Immigration Air port Bureau Office. They will issue to you the right of entry if likely & will let the United Kingdom Embassy in your country know about your trip to Wembley Plaza Hotel London, and then you will get your Working Visa, when the Immigration Bureau will forward your Documents to the Embassy High Commission in your country.
Terms Of Service And Regulations
Ensure and maintain the security of information relating to customers and personnel in the hotel. Deal efficiently and courteously with all customer complaints, take ownership and ensure that you refer to your Manager or Supervisor when necessary so follow up is action accordingly. Manage all customer requests efficiently and courteously by monitoring and following up with the guest directly. Using Espresso Software to log all calls and incoming request for the Communications Runners and other responsible departments to action them immediately. Maintain a high standard of personal appearances, grooming and hygiene in accordance with the hotel policy. When dealing with other departments, ensure you use respect and the right channel when advising or requesting items / services for guests. Ensure that you attend all Communications meetings and scheduled Training Sessions. Work together as a team in Communications and ensure you treat all Team members with equal respect. Be fully conversant with all facilities and services provided within the hotel to provide our guest with fast and efficient Magic Service. Be constantly aware of any up-selling and promoting opportunities when they arise. Be fully trained, knowledgeable and confident about our product and services and ensure a sales attitude is adopted at all times. Maintain an awareness of all sales opportunities within the hotel to maximize room sales and revenue for the hotel. Maximization of sales and revenue for the hotel by maintaining a sales and service oriented attitude at all times. Promote in house revenue outlets on a consistent basis when receiving guest inquiries. Ensure the complete knowledge of all property management systems to be used in the Communications department to provide better and faster service to our guest and therefore ensure an increase in guest satisfaction ratings. Effect the fast and efficient monitoring and follow up of guest requests by consistently logging all incoming request in the Software System and ensuring that the Communications Runners have all the necessary information to serve the guest in a professional and cost effective manner. Ensure a high level of product knowledge of the hotel and local area to be able to assist with any guest-related request and inquiries that will be managed by the department. Ensure the Communications Manager is kept fully aware of any relevant feedback from customers, team members or other departments to improve Communications with our guest and throughout the entire organization. You will have excellent communication skills, be organized and have a passion for customer service with an eye for detail.
Additional benefits for WORKERS: Free meals whilst on duty, free dry cleaning of work suits and shirts, discounted hotel rooms worldwide, Wembley Plaza Hotel Club discounts in a variety of high street shops (after 3 months of service)
This is a challenging role. The right candidate will be working or have had extensive experience in a similar role within a large hotel operation. Be confident and able to work your section with a passion for food and the desire to succeed. You will be maintaining very high standards of service in your section, working within a friendly team in a fantastic environment. We offer you full training and promote personal development through the Wembley University . Here you will be able to get sponsorships of NVQ's etc, depending on your ambition and motivation. You get free meals on duty in our Moments restaurant whilst on duty, we also provide you with a staff uniform and safety shoes. And after 3 months of service, you will become a member of the Wembley Plaza Club, giving you discounted stays around the world and offering many more benefits.
Day and Night Receptionists Front Office
Including with other job vacancy in our hotel, we are also looking for a Day Receptionist and a Night Receptionist to join our large Reception team of approx. 30 to help deliver excellent customer service to all of our guests. The main responsibilities of this role are to check-in / check-out guests, ensure that bills are correct on departure, allocation of rooms to guests and helping the Reception Supervisors ensure that all customer inquiries are dealt with in a professional and courteous manner.
It is essential that you are flexible in your working hours for this role, as the position is full time and operates on a shift basis (early 7am - 3pm / late 3pm - 11pm) 5 days out of 7 including weekends. Night Receptionist hours are from 10pm - 6am or 11pm to 8am. You will have a smart appearance and excellent communication skills are able to work calmly under pressure and maintain Hilton standards at all times. Ideally you will have a hospitality education and experience in working in a customer facing environment for larger 4/5 star hotels. You have an outgoing and friendly personality and are happy to work in the either the day or evening. You will have good working knowledge of Fidelio, be able, be organized and be an excellent communicator with an eye for detail and a heart for customer service.
Please select the department you are interested in, below are the available vacancies
WEMBLEY PLAZA HOTEL LONDON: Have immediate employment opportunities. (WPHL) intends to invite experienced individuals/expatriates or Consultancy firm capable of rendering expertise services in various fields of Business Management, M.B.A (Finance), Administrative and Commissioning, WPHL has immediate employment/Vacancies in following Designations. Accountant, Duty Manager, Front Manager, Sales Manager, Receptionists, Drivers, Bar boy, Cook, Food & Beverage Cost Controller/Manager, Public relations, Store keeper, Restaurant services, Mechanical engineering, Technical and furniture audit clear, Waiter, Security guards, Guest services supervisor, Reservations agents, Human resources manager, Customer Manager, Computer Applicant, Software/Hardware Engineers, Elect. Engineer, Auto Engineer. e.t.c. Experienced is preferred, but we're willing to train an eager individual who wants to learn all aspects of pastry.
Salaries: Ranges from 4000 to 8000 pounds depending on the Job Position you choose.
Note Below
You will have to Pay the sum of 200 pounds direct to UK IMMIGRATION here in UK for the processing of your Working Visa and Work Permit, The Hotel will assist in getting you here ranging from Flight Ticket, Accommodation/Housing, Feeding.
You have to contact the UK Immigration on this contact in requesting for your Immigration and UK Employment Visa Form with Guide Note on how to print it, [email protected] OR [email protected] he's the Attorney that will assist in getting your documents legalize, Certificate's and posting of the original documents here in UK.
After reading and you accept this offer you are required to print the Hotel form, fill it and email it back with the Job position you choose so that we can prepares your job offer of appointment.
You should know after contacting the UK Immigration they will contact the Hotel with what you wrote to them, then the Hotel will direct all your documents file to them, they will issue you the Immigration and UK Employment Visa Form which you will Fill and Return back to them in 3 days time with the slip of payment, I advice you to ask any question you need to me, not to the Immigration because is a very strict office. Another thing you have to know is that we have 30 days interval for the processing of all the documents for the applicants once you submit your Hotel Form your days starts counting.
REGARDS
CARLOS EVANS (Mr.)
HR MANAGER
----------------------------------------------------------------------------------------------------------------------------------
Attention: Applicant
With regards to your mail, i wish to inform you that if you pass this interview you will pay 200 pounds for the Visa and work permit processing.
Regards
Mr Evans Carlos
HR Manager
From: Wembley plaza Hotel <[email protected]>
Sent: Wednesday, August 17, 2011 4:46 PM
Subject: INTERVIEW
WEMBLEY PLAZA HOTEL LONDON
Address: Empire Way, Wembley, Middlesex, Greater London, UK
Telephone: +447035905535 and +447011140921
Management Email: [email protected]
Hiring Email: [email protected]
Website: http://www.wembleyhotel-london.co.uk
Here are some information’s we need to know about:
1, Can we know you’re Personal Data, Names and your Education Background
2, In which areas do you consider yourself to be a specialist, and how do you envisage being able to utilize your expertise within our organization?
3, In what specific areas do you need to expand your knowledge to become more proficient at this job?
4, In which areas of your job do you feel capable and in which areas to you feel more comfortable utilizing other people’s experience?
5, When did you last volunteer to take a work project simply because it allowed you to expand your personal knowledge of the internal structure within your company?
6, Describe a recent occasion when you used your knowledge of the internal structure, within your company, to answer complex questions about the organization?
7, Can you suggest methods to utilize your knowledge of the company’s structure to improve relationships with our customer’s and client?
8, What are the most important rewards you expect in your career?
9. How do you plan to achieve your career goals
10. Where do you currently reside now.
11. Are you an international passport holder
This is an interview and it must be answered cleverly. Note that if you passed this interview the Hotel Application Form will be issued to you and when you submit it, you have only 30 days interval for processing of your documents.
REGARDS
CARLOS EVANS (Mr.)
HR MANAGER
Last edited by miyaka on Sat Oct 29, 2011 12:32 pm, edited 2 times in total.
