by A.B.
Wed Feb 01, 2012 11:59 pm
Attn: Prospective Shopper,
This e-mail is to notify you that we have an evaluation assignment for you. The
company has made available necessary resources (payment) and
will be delivered to your address today via Usps postal courier service. This
fund would cover all expenditures, and your compensation ($150) for the
assessment.
You will be evaluating the Western Union outlet close to your area due to
reports received by the management of Western Union via anonymous
emails and phone calls about lapse in the services rendered by its staff.
The Western union location was prompted for evaluation for the
following reasons:
(I) Customers reported their money missing in Augusta Ga
(II) Unbalanced transfer charges
(III) Poor services
(IV) Poor customer relationship
Using our feed-back mechanism; you will be sending funds through Western union
outlet in your City to another Mystery Shopper in
Augusta Ga.
The purpose of this transfer is to review the services of Western Union as
regards receipt of money by customers, which was triggered by
customers’ complaints of missing funds.
Activity:
- Upon the receipt of the money order, proceed to your bank immediately
and have it deposited into your account. Pick a withdraw
slip and take out the amount deposited or you can just cash over the counter
(payments have been confirmed by the issuing bank so funds
would be available immediately).
- Deduct your commission ($150) and proceed to the Western Union outlet
in your area.
- You are to go to any Western Union location around and have the
remaining funds transferred as the assignment is to assess how
Western Union co-ordinate transfers.
- Send the remaining funds to the mystery shopper in Eustis FL using
the information below:
Name: Mildred Malone
Address: 100 Bay St
City: Eustis
State: Florida
Zip Code: 32726
- Please note that you will be charged for sending fund and the charges
should be deducted from the remaining funds for sum of $58.00
- The final amount after all deductions that you will be
sending out.
After evaluation, develop and send a report (via email) to initiate the
company's feedback process on service delivery. The report must entail
the following:
1. Address of Western Union location
2. Comments on customer relationship, service delivery, time it took to
complete the transfer etc.
3. Western union transfer information for the money you sent to
the other mystery shoppers as shown in the format below:
- Senders Name and Address
- 10 Digit Money Transfer Control Number {M.T.C.N} for the transfer
- The amount transferred after deducting western union charges.
Kindly note that as a secret shopper your job is to observe anything useful
going on in the outlet. Please try as much as possible to be
discrete when executing the task as a mystery shopper.
Looking forward to your report, for further questions or assistance do email
back.
Kindly email us as soon as you get this email. We hope to hear from you today.
Warm regards,
Ashley Jefferson
Hiring Manager
Secret Shopper®
Email header details;
This e-mail is to notify you that we have an evaluation assignment for you. The
company has made available necessary resources (payment) and
will be delivered to your address today via Usps postal courier service. This
fund would cover all expenditures, and your compensation ($150) for the
assessment.
You will be evaluating the Western Union outlet close to your area due to
reports received by the management of Western Union via anonymous
emails and phone calls about lapse in the services rendered by its staff.
The Western union location was prompted for evaluation for the
following reasons:
(I) Customers reported their money missing in Augusta Ga
(II) Unbalanced transfer charges
(III) Poor services
(IV) Poor customer relationship
Using our feed-back mechanism; you will be sending funds through Western union
outlet in your City to another Mystery Shopper in
Augusta Ga.
The purpose of this transfer is to review the services of Western Union as
regards receipt of money by customers, which was triggered by
customers’ complaints of missing funds.
Activity:
- Upon the receipt of the money order, proceed to your bank immediately
and have it deposited into your account. Pick a withdraw
slip and take out the amount deposited or you can just cash over the counter
(payments have been confirmed by the issuing bank so funds
would be available immediately).
- Deduct your commission ($150) and proceed to the Western Union outlet
in your area.
- You are to go to any Western Union location around and have the
remaining funds transferred as the assignment is to assess how
Western Union co-ordinate transfers.
- Send the remaining funds to the mystery shopper in Eustis FL using
the information below:
Name: Mildred Malone
Address: 100 Bay St
City: Eustis
State: Florida
Zip Code: 32726
- Please note that you will be charged for sending fund and the charges
should be deducted from the remaining funds for sum of $58.00
- The final amount after all deductions that you will be
sending out.
After evaluation, develop and send a report (via email) to initiate the
company's feedback process on service delivery. The report must entail
the following:
1. Address of Western Union location
2. Comments on customer relationship, service delivery, time it took to
complete the transfer etc.
3. Western union transfer information for the money you sent to
the other mystery shoppers as shown in the format below:
- Senders Name and Address
- 10 Digit Money Transfer Control Number {M.T.C.N} for the transfer
- The amount transferred after deducting western union charges.
Kindly note that as a secret shopper your job is to observe anything useful
going on in the outlet. Please try as much as possible to be
discrete when executing the task as a mystery shopper.
Looking forward to your report, for further questions or assistance do email
back.
Kindly email us as soon as you get this email. We hope to hear from you today.
Warm regards,
Ashley Jefferson
Hiring Manager
Secret Shopper®
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To: *removed*@gmail.com
Subject: First assignment follow-up
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