by someonemaybe
Mon Jul 09, 2012 9:37 pm
I knew this sounded too good to be true. I just updated my employment profile on linked in and another job hunting website, and I got the below series of emails. After researching the company, I searched for "national employer database' and came across several other emails the same but different companys.
I have tried calling the number listed on the website in his signature and its a voicemail service. A google search of the address does not list the company in that building. It is also very unusual for an australian company to have health plans. So i Think this is a scam? Anyone else come across this?
Hello *****
My name is Aaron Tolmie, I work for Ausevro Finance Pty. Ltd.
I have recently found your resume in the national database for Australian employers and I hope I can interest you with our Customer Service Representative position.
*****, this is an immediate opportunity with complete ongoing training. Well paid. Full benefits package. Flexible. Both P/T and F/T schedules are available.
I know that you are not located in ACT (we are based in Kingston, ACT), but that's not an issue, because we are looking for Customer Service Representative exactly in your area.
*****, if you are still looking for a new career, please let me know immediately and I will send you more details.
Sincerely,
Aaron Tolmie
Assistant Manager
HR Department
Ausevro Finance Pty. Ltd.
ABN: 16107216286
55 Wentworth Avenue, Kingston ACT 2604
Email: [email protected]
Website: http://www.ausevro.com
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***** Mon, Jul 9, 2012 at 1:29 PM
To: "Aaron Tolmie (Ausevro)" <[email protected]>
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Hi Aaron,
Thanks for your email. I am still looking for a customer service position, and have just had a look at your website.
I would be interested to find out more about the position mentioned below - I am located on the Gold Coast in the oxenford area.
Kind regards,
*****
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Aaron Tolmie
<[email protected]> Mon, Jul 9, 2012 at 3:20 PM
Reply-To: "Aaron Tolmie (Ausevro)" <[email protected]>
To: *****
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Hello *****
I am glad that you're interested to learn more about the Customer Service Representative vacancy.
About Ausevro
Ausevro Finance Pty. Ltd. is the provider of the powerful transaction management platform in Australia. Our platform allows large companies with nationwide networks to accept tens of payment methods and process thousands of payments per seconds. We already have many big clients in Australia including banks and telecom companies. Our platform represents very flexible system, which can process any kind of transaction method. It allows customers and users to perform any kind of transfer from one money system to another in no time. Our system enables clients to broaden the variety of accepted payment methods, to reduce the transaction time and to make the whole payment operation highly secured.*****, you may always learn more about Virtual Ausevro and our services at http://www.ausevro.com.
About Customer Service Representative vacancy
Our clients are banks and telecom companies. They require us to provide them with the certified Customer Service Representatives. First of all, you will be provided with a training to cover all aspects of the platform operation and maximization. The training is remote (Skype + email + DVDs with interactive lessons + training website).
You will not need to attend any lectures or seminars. You will learn the platform right from your home via Internet and your supervisor will make sure that you cope with every task. It is online, so you will be studying from home using personal computer with Internet access. It will not cost you anything, this training is absolutely free.
At the end of the training you will receive an official certificate from Ausevro. It guarantees your further employment.
*****n, it doesn't matter that you are not in Kingston, ACT, where our company is located, because you will be trained remotely and after this training you will work for one of our clients which has back office right in your home area.
The office of our client (your future employer) will be located close to your home, so you won't have to travel at all.
When you decide to change the employer, Ausevro will always provide you with other vacancies in your area. We guarantee that you will have a good choice of employers and we guarantee successful job placement right after the training.
To sum it all up, Ausevro trains you remotely and sends to one of its clients. As the result you are employed by a bank or a telecom company with office near your home.
About training
- The training lasts for 15 business days, 1-2 hours a day and schedule is pretty flexible.
- During the training you will be paid $400 on the 7th training day and $600 on the 15th training day.
- During the first week of the training you will learn the payment systems supported by our platform.
- Second week is dedicated to concept and structure.
- On the last third week you will be learning the duties and work instructions.
- Also on the third week supervisor will provide you with a list of your prospective employers - our clients that need Customer Service Representative and have office in your area.
- You will have a privilege of choosing an employer, so you will choose the companies where you would prefer to work and supervisor will arrange interviews for you there right on the fourth week.
*****, I cannot name the companies available in your area at this moment, because it is too early to request the list, but be sure to receive a list of 5-6 prospective employers that will be waiting for you after training.
Duties and benefits
When you finally start working as a Customer Service Representative in one of the national companies, which uses our platform, you will have a guaranteed minimum salary of AUD $750 per week for the part time or AUD $1200 per week for the full time including full benefits package (life, medical, dental, vision, disability) and superannuation. Of course, you will not be required to travel and the office will be located conveniently.
A Customer Service Representative will have a regular working schedule Monday through Friday with public holidays, regular paid leave and paid sick leave.
*****, I cannot tell you the volume of hours necessary for full time or part time, because it depends on the employer. You will negotiate your schedule and hours during the interviews with employers. You should expect flexibility.
You will get all necessary knowledge and experience during the training.
However you should know that as Customer Service Representative you will process incoming inquiries related to our platform, guide users and monitor current operations within platform. You will not communicate with the company's customers or users directly but company's staff only and you will report to the local senior manager of the company.
Of course you will not be making any cold calling or sales, you will only help the local staff of the bank or telecom company with the system issues as our certified specialist only.
This is a strictly customer service role, not technical, and it doesn't involve any sales. I hope it's clear.
The next step
*****, the training can be started at any time on any week day, so we are ready as soon as you are. The sooner = the better.
There is no interview or meeting required to start the training, because this is remote training and we certainly do not interview the training candidates. You are not employed right away, you only start the online training.
Of course, you will be interviewed after the remote training before official employment. You will have face-to-face interviews with our clients right after the training.
Please let me know if you have any questions for me, *****
If you are already willing to commence, then I have few questions for you.
1) What is your current employment status?
2) Are you ready to start full-time?
3) Your preferred working hours?
4) What are your strengths and how might they relate to this role and the company?
5) How do you work under pressure?
6) What tasks do you really not enjoy doing? How do you motivate yourself to do them?
7) What do you see yourself doing in 3 years from now?
Have you had to deal with conflict at work? How did you handle it? What would you do differently?
I am going to discuss your candidature with management as soon as I receive your answers.
Please tell me the best phone number and time to contact you in case of any question?
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***** Mon, Jul 9, 2012 at 3:42 PM
To: "Aaron Tolmie (Ausevro)" <[email protected]>
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HI Aaron,
Thanks for that - I will get back to you shortly. In the mean time, I have a couple of questions.
Is there any cost involved with the training?
Do you have a number I can contact you on if I have any other questions whilst I am filling out the questionnaire you included.
Kind regards,
******
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Aaron Tolmie
<[email protected]> Tue, Jul 10, 2012 at 9:46 AM
Reply-To: "Aaron Tolmie (Ausevro)" <[email protected]>
*****
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Hello *****
No, there is certainly no cost for you. Moreover we pay you during the training. If you have any questions, please send it via email, that is much more convenient.
Sincerely,
Aaron Tolmie
Assistant Manager
HR Department
Ausevro Finance Pty. Ltd.
ABN: 16107216286
55 Wentworth Avenue, Kingston ACT 2604
Email: [email protected]
Website: http://www.ausevro.com
I have tried calling the number listed on the website in his signature and its a voicemail service. A google search of the address does not list the company in that building. It is also very unusual for an australian company to have health plans. So i Think this is a scam? Anyone else come across this?
Hello *****
My name is Aaron Tolmie, I work for Ausevro Finance Pty. Ltd.
I have recently found your resume in the national database for Australian employers and I hope I can interest you with our Customer Service Representative position.
*****, this is an immediate opportunity with complete ongoing training. Well paid. Full benefits package. Flexible. Both P/T and F/T schedules are available.
I know that you are not located in ACT (we are based in Kingston, ACT), but that's not an issue, because we are looking for Customer Service Representative exactly in your area.
*****, if you are still looking for a new career, please let me know immediately and I will send you more details.
Sincerely,
Aaron Tolmie
Assistant Manager
HR Department
Ausevro Finance Pty. Ltd.
ABN: 16107216286
55 Wentworth Avenue, Kingston ACT 2604
Email: [email protected]
Website: http://www.ausevro.com
logo.gif
3K View Scan and download
Reply | Reply to all | Forward | Print | Delete | Show original
Add star
***** Mon, Jul 9, 2012 at 1:29 PM
To: "Aaron Tolmie (Ausevro)" <[email protected]>
Reply | Reply to all | Forward | Print | Delete | Show original
Hi Aaron,
Thanks for your email. I am still looking for a customer service position, and have just had a look at your website.
I would be interested to find out more about the position mentioned below - I am located on the Gold Coast in the oxenford area.
Kind regards,
*****
- Show quoted text -
Add star
Aaron Tolmie
<[email protected]> Mon, Jul 9, 2012 at 3:20 PM
Reply-To: "Aaron Tolmie (Ausevro)" <[email protected]>
To: *****
Reply | Reply to all | Forward | Print | Delete | Show original
Hello *****
I am glad that you're interested to learn more about the Customer Service Representative vacancy.
About Ausevro
Ausevro Finance Pty. Ltd. is the provider of the powerful transaction management platform in Australia. Our platform allows large companies with nationwide networks to accept tens of payment methods and process thousands of payments per seconds. We already have many big clients in Australia including banks and telecom companies. Our platform represents very flexible system, which can process any kind of transaction method. It allows customers and users to perform any kind of transfer from one money system to another in no time. Our system enables clients to broaden the variety of accepted payment methods, to reduce the transaction time and to make the whole payment operation highly secured.*****, you may always learn more about Virtual Ausevro and our services at http://www.ausevro.com.
About Customer Service Representative vacancy
Our clients are banks and telecom companies. They require us to provide them with the certified Customer Service Representatives. First of all, you will be provided with a training to cover all aspects of the platform operation and maximization. The training is remote (Skype + email + DVDs with interactive lessons + training website).
You will not need to attend any lectures or seminars. You will learn the platform right from your home via Internet and your supervisor will make sure that you cope with every task. It is online, so you will be studying from home using personal computer with Internet access. It will not cost you anything, this training is absolutely free.
At the end of the training you will receive an official certificate from Ausevro. It guarantees your further employment.
*****n, it doesn't matter that you are not in Kingston, ACT, where our company is located, because you will be trained remotely and after this training you will work for one of our clients which has back office right in your home area.
The office of our client (your future employer) will be located close to your home, so you won't have to travel at all.
When you decide to change the employer, Ausevro will always provide you with other vacancies in your area. We guarantee that you will have a good choice of employers and we guarantee successful job placement right after the training.
To sum it all up, Ausevro trains you remotely and sends to one of its clients. As the result you are employed by a bank or a telecom company with office near your home.
About training
- The training lasts for 15 business days, 1-2 hours a day and schedule is pretty flexible.
- During the training you will be paid $400 on the 7th training day and $600 on the 15th training day.
- During the first week of the training you will learn the payment systems supported by our platform.
- Second week is dedicated to concept and structure.
- On the last third week you will be learning the duties and work instructions.
- Also on the third week supervisor will provide you with a list of your prospective employers - our clients that need Customer Service Representative and have office in your area.
- You will have a privilege of choosing an employer, so you will choose the companies where you would prefer to work and supervisor will arrange interviews for you there right on the fourth week.
*****, I cannot name the companies available in your area at this moment, because it is too early to request the list, but be sure to receive a list of 5-6 prospective employers that will be waiting for you after training.
Duties and benefits
When you finally start working as a Customer Service Representative in one of the national companies, which uses our platform, you will have a guaranteed minimum salary of AUD $750 per week for the part time or AUD $1200 per week for the full time including full benefits package (life, medical, dental, vision, disability) and superannuation. Of course, you will not be required to travel and the office will be located conveniently.
A Customer Service Representative will have a regular working schedule Monday through Friday with public holidays, regular paid leave and paid sick leave.
*****, I cannot tell you the volume of hours necessary for full time or part time, because it depends on the employer. You will negotiate your schedule and hours during the interviews with employers. You should expect flexibility.
You will get all necessary knowledge and experience during the training.
However you should know that as Customer Service Representative you will process incoming inquiries related to our platform, guide users and monitor current operations within platform. You will not communicate with the company's customers or users directly but company's staff only and you will report to the local senior manager of the company.
Of course you will not be making any cold calling or sales, you will only help the local staff of the bank or telecom company with the system issues as our certified specialist only.
This is a strictly customer service role, not technical, and it doesn't involve any sales. I hope it's clear.
The next step
*****, the training can be started at any time on any week day, so we are ready as soon as you are. The sooner = the better.
There is no interview or meeting required to start the training, because this is remote training and we certainly do not interview the training candidates. You are not employed right away, you only start the online training.
Of course, you will be interviewed after the remote training before official employment. You will have face-to-face interviews with our clients right after the training.
Please let me know if you have any questions for me, *****
If you are already willing to commence, then I have few questions for you.
1) What is your current employment status?
2) Are you ready to start full-time?
3) Your preferred working hours?
4) What are your strengths and how might they relate to this role and the company?
5) How do you work under pressure?
6) What tasks do you really not enjoy doing? How do you motivate yourself to do them?
7) What do you see yourself doing in 3 years from now?
Have you had to deal with conflict at work? How did you handle it? What would you do differently?
I am going to discuss your candidature with management as soon as I receive your answers.
Please tell me the best phone number and time to contact you in case of any question?
- Show quoted text -
- Show quoted text -
Reply | Reply to all | Forward | Print | Delete | Show original
Add star
***** Mon, Jul 9, 2012 at 3:42 PM
To: "Aaron Tolmie (Ausevro)" <[email protected]>
Reply | Reply to all | Forward | Print | Delete | Show original
HI Aaron,
Thanks for that - I will get back to you shortly. In the mean time, I have a couple of questions.
Is there any cost involved with the training?
Do you have a number I can contact you on if I have any other questions whilst I am filling out the questionnaire you included.
Kind regards,
******
- Show quoted text -
Add star
Aaron Tolmie
<[email protected]> Tue, Jul 10, 2012 at 9:46 AM
Reply-To: "Aaron Tolmie (Ausevro)" <[email protected]>
*****
Reply | Reply to all | Forward | Print | Delete | Show original
Hello *****
No, there is certainly no cost for you. Moreover we pay you during the training. If you have any questions, please send it via email, that is much more convenient.
Sincerely,
Aaron Tolmie
Assistant Manager
HR Department
Ausevro Finance Pty. Ltd.
ABN: 16107216286
55 Wentworth Avenue, Kingston ACT 2604
Email: [email protected]
Website: http://www.ausevro.com
Last edited by someonemaybe on Mon Jul 09, 2012 9:40 pm, edited 1 time in total.