JOB DESCRIPTION
Position: - Administrative Assistant
Type: - Part-Time (Reference: 5540709) –
Full-Time (Reference: 7095490)
Salary: - Part-Time : $450/week + 5% commission
– Full-Time: $880/week + 5% commission
Hours: -
Part-Time : 3 hours/day, Monday-Fiday –
Full-Time: 8 hours/day, Monday-Fiday
The primary goal of the Administrative Assistant / Sales Support Representative is to provide local customer support to our clients within United States. This includes providing convenient payment options and informing them of shipping and the terms of sale. You will be assisting our clients within United States, the assistance to be provided will include: payment collections and customer service via email.
Your duties will include:
- Collecting Local Payments When a buyer in the United States decides to purchase an item through an online auction from our sellers he has the following payment options: pay pal, international wire transfer, international check, local certified check or local wire transfer. The quickest option of these is local wire transferring. Local wire transfers and certified checks are the options that the sales support representative will provide to the clients.
- - Managing Data Along with the payments received from buyers you will be receiving details for these sales. These details will include items sold, price, and buyer's information. You are to file and maintain these purchasing records and transactions.
- - Forwarding of the Payments Once you receive each payment you will be keeping 5% as commission and forwarding the rest to the seller or representative, whose information will be provided prior each transac-tion. It is crucial to complete forwarding of the payments in a time efficient manner.
- Correspondence You will be submitting brief reports, weekly reports, and monthly reports. Weekly and monthly reports are to be done in Excel format and are to summarize all transactions completed within the week, or month.
Here is an example of a brief report:
- Date: May 8, '07
- Buyer: Mona Evans
- Item: Movado Watch
- Price: 1,921.27 USD
- Commission 5%: 96USD
- Fees: 75 USD
- Total Forwarded: 1750.27 USD
- Forwarded to: Diana Paulco, Stockholm, Sweden
- Reference Numbers: 2438749827
Fees, and Transferring Procedures
All fees are covered by the company. The fees for transferring are simply deducted from the payments received. No client will contact you during initial stage of the trial period. After three weeks of the trial period you will begin to have contact with the buyers via email in regards to collection of the payments. For the first three weeks you will simply receive all of the transferring details, and payments, along with step by step guidance from your supervisor. You will be forwarding the received payments through western union, money gram transferring agents, or by international wire transferring.
Why do we need Administrative Assistant? What does it give us?
§ Reduces expenses for offices maintenance (as Administrative Assistant is an official company's representative, so the construction and maintenance of the office is not required);
§ Number of clients is increased (as many customers can't make an international money transfer);
§ Our service is increased (as the international transfer needs about 5 days to reach our central office and then a couple of days to reach the performers branch. Consequently, it slows down our work significantly. It'd be much faster if Administrative Assistant receives the money and directs them to the appropriate department/branch. This is how we reduce terms of payments expectation and can provide a service to the customer more promptly);
§ Improves quality of reporting (each Administrative Assistant is responsible for one's region. That system allows us to quickly and accurately make up all the reports and avoid their mess up.)
All rubbish of course, money laundering.