by ecrisher
Wed Sep 04, 2013 4:12 pm
I initially received a phone call from Buy Best Fly Co. wanting to hire me as a customer service rep. then they told me that I would be the Operations Manager. I was initially contacted by Sarah Jackson then told I would be trained by Kevin Jacobs. Here is one of the emails that I received:
Greetings Erica,
We are excited to start our working experience with you and will be aimed at trying to deliver the most support from our team.
This week will be a probation period. During this time we will introduce you basic information about aircraft transportation. Also you need to look over the clients agreement, to be prepared for working with clients.
The agreement can be found in the attachments to this email.
When working with corporate customers it is vital that the information on the services that we provide will be delivered to them correctly. That is the reason we require our employees to research the air-travel market very responsibly. Attached to the email is a booklet an the information that corporate customers may be seeking from air-travel companies like the one we are representing.
The next two days are given to you solely for the purpose of accurately going through the agreement and researching the services and any questions-answers in the air-traveling field.
We will ask you to perform a survey in two days time to see if you are ready to provide the best customer representative services for Buy Best Fly.
We are here to answer any questions and offer any support for you from 8 to 5 pm EST.
Regards,
Kevin Jacobs
Production Manager
(518)712-99-72
Greetings Erica,
We are excited to start our working experience with you and will be aimed at trying to deliver the most support from our team.
This week will be a probation period. During this time we will introduce you basic information about aircraft transportation. Also you need to look over the clients agreement, to be prepared for working with clients.
The agreement can be found in the attachments to this email.
When working with corporate customers it is vital that the information on the services that we provide will be delivered to them correctly. That is the reason we require our employees to research the air-travel market very responsibly. Attached to the email is a booklet an the information that corporate customers may be seeking from air-travel companies like the one we are representing.
The next two days are given to you solely for the purpose of accurately going through the agreement and researching the services and any questions-answers in the air-traveling field.
We will ask you to perform a survey in two days time to see if you are ready to provide the best customer representative services for Buy Best Fly.
We are here to answer any questions and offer any support for you from 8 to 5 pm EST.
Regards,
Kevin Jacobs
Production Manager
(518)712-99-72