AlanJones wrote:It is impossible to tell just from a company name - even if the name related to a legitimate business, it could be a scammer pretending to be that business that you are in touch with.
If you can post any emails from them and the email addresses used along with any websites then we can give you a proper opinion.
JOB DESCRIPTION
Vacancy: Customer Assistant
Type: Full-Time job | Online Office
DOT Code: 186.137-014
Wages: 1400 a week [72 800 a year]
Working Hours: 35 hours a week
Probationary Period: 14 days; 5% for every finished order.
Our company scores a success in any business because of the close interaction between our
experts and customer’s employees, together with the essential staff training to the realization of
developed innovations.
Customer Assistant must demonstrate good organizational skills and be able to work under
deadline pressure. The Customer Assistant occupies a privileged position in the business
management. The Customer Assistant’s duties have an affect on the profitability of the business.
COMPANY SERVICES
Shelter BC provides knowledge and experience by offering its high quality services for executives
and managers who are focused on setting up of a successful business.
Our main sectors of activity are: Strategic Management; Financial management; Human
Resource Management; Performance Management
BASIC DUTIES
Customer service and support;
Managing payments for products rendered;
Keeping operations records.
BASIC ACTIVITIES
We sometimes have customers that owe us funds and pay us in financial instruments cashable
only in the local area. Since we work all over the world, it is much easier for our customers to
transfer money to our Customer Assistant who are in the same area. After receiving funds
Customer Assistant must record information about transfer and report. Then send money to one of
our branches.
WHY ARE WE SEARCHING FOR THE CUSTOMER ASSISTANT? WHAT ARE THE
ADVANTAGES?
Avoiding double tax;
As Customer Assistant is an official company's representative, so we can avoid the rental
costs and maintenance of the office;
Increasing the number of clients (as many customers can't make an international money
transfer);
Increasing our service by reducing terms of payments expectation (as the international
transfer requires something about 5 days to reach our central office and then nearly 2 days
to reach the performers branch office, it slows down our work. Customer Assistant receives
the money and directs them to the appropriate department/branch – it’s a faster way);
Improving the quality of reporting (every Customer Assistant works for a certain region
which allows making quickly and accurately reports and avoiding their mess up.)
BASIC REQUIREMENTS
Having a High school diploma or GED;
Above average skills in communicating with internal customers, vendors and management;
Having analytical and problem solving skills;
Having planning and organizational skills to streamline your workflow;
Excellent computer skills;
Proficient in Microsoft Office products.
