I don't know if it's a scam

Hello,

My name is Ainoa. The last week i bought a 12 weeks labrador. They told me that they bring me the dog with airseychelles. They send me emails and the email is [email protected]. All was good until they told me that I had to payed 530 pounds more because the dog needs a thermal electronic crate, finally i only paid 50 pounds and they told me that they would put the rest of the money. Then I told them that i will bring the dog at the airport because I work there and they told me that okey. They also give me the number of the company: +237 657309975, i tried to call and it's a Cameroon number. The girl with I'm talking continues telling me that I will have the dog at 4:45pm at the airport. What should I do?

Thank you so much,

Ainoa.

Hello,
This is a scam, the puppy does not exist, the shipping company is fake and does not exist. Do not send any more money to these criminals and ignore all telephone calls and emails from these scammers.
If they threaten legal action for pet abandonment you can still ignore them because they will never appear in court and risk being arrested..
Please post the email from the pet seller and the the email that asks for money to sent. Be sure to remove your personal information before posting.
File a fraud complaint with the service that you used to send the money.
Also file a complaint at this website: https://www.econsumer.gov/#crnt

If you have any additional questions please ask

.

Air Seychelles Shipping Service
Pet Shipping Department, Galway, Ireland.
Email #1: [email protected]
Email #2: [email protected]

WELCOME TO AIR SEYCHELLES PET SHIPPING SERVICE - PET DEPARTMENT GALWAY, IRELAND BRANCH

Air Seychelles Shipping Service
Pet Shipping Department, Galway, Ireland.
Email #1: [email protected]
Email #2: [email protected]

WELCOME TO AIR SEYCHELLES PET SHIPPING SERVICE - GALWAY ,IRELAND BRANCH
THE RELOCATING PETS’ BEST FRIEND SINCE 1977. THE RELATIONSHIP OF PETS AND PEOPLE IS A TREASURED ONE, AS EVIDENCED BY THE LOVE SHOWN WITH CHILDREN AND THEIR PETS FROM OUR EXPERIENCES; AND IS RECOGNIZED AS THE HUMAN-ANIMAL BOND. AS YOU CONTEMPLATE MOVING YOUR FAMILY PET BY AIR SEYCHELLES ANIMAL TRANSPORTATION SERVICES AS YOU RELOCATE, YOU WANT THE BEST FOR YOUR PET. AIR SEYCHELLES ANIMAL TRANSPORTATION SERVICES HOLDS THE WELFARE AND SAFETY OF YOUR FAMILY PET AS OUR PRIMARY CONSIDERATION. WHETHER YOUR PET IS AN EXPERIENCED FLIER OR A FIRST TIME FLIER, AIR SEYCHELLES ANIMAL TRANSPORTATION SPECIALISTS, PET OWNERS THEMSELVES, UNDERSTAND THE RELATIONSHIP YOU HAVE WITH YOUR PET AND WILL ONLY PROVIDE THE BEST PET MOVING SERVICE FOR YOUR FAMILY PET BOTH, NATIONWIDE & WORLDWIDE AS YOU RELOCATE.


Dear Valued Customer Ainoa Lara Gracia,

Welcome to Air Seychelles - Pet Shipping Service newly created branch department in galway, Ireland branch. You are receiving this message because we have your names and address registered here in our database regarding the transportation of a male Labrador (Labrador) puppy. The reservation was done here a couple of minutes ago by Mrs. Carrie Anne Harvey with the following registration details stored in our database and is listed below. You are hereby called to check the information below for errors and notify us in case of any. Delivery will be done at your designated address due to the fact that Mrs. Carrie Anne Harvey registered the puppy here under the home delivery service. After we receive an email from you verifying your delivery address, we are going to provide you with our full flight details, departure and arrival time.

Important Information
You have to verify your address below and email us back for errors because we are not responsible for wrong deliveries. After you verify your address below, we are going to provide you with our full flight details..

Customer’s Booking Information

<REMOVED>

Puppies' Information


Breed Pure Breed Labrador (Black Labrador)
Name Casper
Sex Male
Health Status

Fine (Checked Valid)
Flight Ticket

*** APPROVED***
Certification

All Documents Certified

IMPORTANT INFORMATION
The flight ticket of these puppy HAD BEEN PURCHASED to be transported to 6 Calderbeck way, Manchester, M22 4UY, United Kingdom. These puppy have been medically checked and fit to take the flight because the puppy is very healthy with no infections and ready for delivery. These is live animal (pet) to be transported and so have to be taken very good care of throughout this flight. As soon as you confirm to us your address of delivery, we are going to proceed with the delivery.

Important Information
All the papers for your puppy have been verified and confirmed. All we need now is for you to confirm that your booking information above is correct and we shall transport your puppy to your location, the next available flight to your location will take off in 2 hours from now, so you are hereby called upon to verify your information as soon as you get this invoice so we can schedule for your puppy for delivery today. We are emphasizing on verification of booking information because we have had bad experience before whereby customer's provide wrong information and their pets ends up delivered at a wrong place and we do not want that to happen.

Testimonials
"Mitzi & Bailey arrived safely in londonderry, Northern Ireland Sunday evening." BIG thanks to Air Seychelles Pet Shipping Service. I'm very happy and impressed with the service'. Again, thanks a lot for an outstanding door-to-door hassle-free service!

Thanks for using our services.
STAY TO ENJOY THE SERVICE OF AIR SEYCHELLES PET SHIPPING SERVICE

............We do every thing to make our customers happy.........

..............Customer Service Consultant................
.......................Jones Meagan................................

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
This message is private and confidential and may also be legally privileged. If you have received this message in error, please email it back to the sender and immediately permanently delete it from your computer system. Please do not read, print, re-transmit, store or act in reliance on it or any attachments..
BA may monitor email traffic data and also the content of emails, where permitted by law, for the purposes of security and staff training and in order to prevent or detect unauthorized use of the BA services email system.

Virus checking of emails (including attachments) is the responsibility of the recipient.

Now they want more money for a crate that does not exist.

Dear CLIENT

THIS IS A REPORT FROM Galway Airport REGARDING YOUR PARCEL(Casper) WHICH WAS TO LEAVE Galway Airport *H91 KWK3, United Kingdom* GWY to Manchester Airport *MAN ,M90 1QX UK*

-CRATE CODE : xxxxxxxxxxxxxx

-REGISTRATION CODE : Order/Reg.NO. xxxxxxxxxxxxxxxxxxxxx


ITS RATHER UNFORTUNATE WE CANNOT GO AHEAD WITH THIS SHIPPING INTO THE MANCHESTER AIRPORT AS IT DOES NOT MEET ALL USDA AND U.K.C REQUIREMENTS TO FLY AN ANIMAL INTO THE MANCHESTER AIRPORT. OUTLINED BELOW ARE THE REQUIREMENTS WE WILL REQUIRE TO MEET UP WITH BEFORE WE CAN PROCEED.

A THERMAL ELECTRONIC CRATE REQUIRED!

A THERMAL ELECTRONIC CRATE FOR AN ITEM IN THE PARCEL (Black Labrador Puppy), IS REQUIRED AS THE PRESENT WEATHER CONDITION OF YOUR LOCATION DOES NOT PERMIT US TO FLY THE PUPPY WITHOUT THIS THERMAL ELECTRONIC CRATE.


SO WITH THIS WEATHER CONDITION, FLYING THE PUPPY INTO MANCHESTER AIRPORT (MAN) WITHOUT AN ELECTRONIC CRATE WILL RISK THE LIFE OF YOUR PUPPY. SO A THERMAL ELECTRONIC CRATE IS REQUIRED WITHOUT WHICH, WE CANNOT CONTINUE WITH THE DELIVERY. THIS CRATE IS A TEMPERATURE AUTOMATIC REGULATOR CRATE.

HOW TO GET THE ELECTRONIC CRATES FOR YOUR PARCEL.

WE OFFER ELECTRONIC CRATES AT OUR BASE. WE DO NOT SELL THESE CRATES TO OUR CUSTOMERS BUT OFFER THEM ON HIRE/RENTAL TERMS TO SAFEGUARD PETS ON FLIGHT. THE MONEY PAID FOR CRATE RENTALS WILL BE FULLY REFUNDED BACK TO THE RECEIVER (ONLY), UPON DELIVERY OF THE PARCEL BY THE DELIVERY AGENT AND PROPER IDENTIFICATION FROM THE RECEIVER. THE CRATE WILL BE WITHDRAWN BY THE DELIVERY AGENT UPON DELIVERY AND YOU WILL BE TAKING YOUR PARCEL WITH THE VENTILATED CRATE THAT WAS BROUGHT HERE FROM US.


NOTE

THE AMOUNT PAID FOR THE ELECTRONIC CRATE WILL BE REFUNDED IN FULL BY THE DELIVERY MAN INSTANTLY AT THE POINT OF DELIVERY.


YOUR PUPPY IS A MEDIUM SIZE PUPPY AND HE WILL BE NEEDING A MEDIUM SIZE CRATE.





1) Thermal Electronic crate:£530 REFUNDABLE.
2) RENTALS FEE : £30 NON REFUNDABLE
3) TOTAL AMOUNT TO BE PAID FOR THE CRATE IS £530 WHILE £500 WILL BE REFUNDED BACK TO YOU AND £30 GOES FOR RENTALS.

YOUR MONEY WILL BE REFUNDED BACK TO YOU IN CASH UPON ARRIVAL AND DELIVERY OF YOUR PUPPY AT YOUR DOORSTEP.
!!NOTE : YOU WILL HAVE TO EMAIL US BACK FOR CONFIRMATION WITH FULL MONEY TRANSFER THAT IS THE REFERENCE NUMBER AND THE NAMES THAT YOU USE TO SEND THE MONEY AND A SCAN COPY OF THE PAYMENT RECEIPT ONCE YOU'RE DONE WITH THE PAYMENT

ONCE WE CONCLUDE WITH THE CRATE, WE RE GOING TO SEND YOU THE COMPLETE DETAILS OF THE DELIVERY SCHEDULE LIKE THE DEPARTURE AND ARRIVAL TIME OF YOUR PUPPY.
YOUR FAST ACTIONS SHALL BE HIGHLY APPRECIATED.

THANKS FOR USING OUR SERVICES.