fake booking by AIRBNB, unfortunately payment done already

[email protected]

Pack your bags—you're going to Amsterdam!
Tania has confirmed your request at Fantastic Apartment in Center Amsterdam. Please review the details of your trip and contact your host to coordinate check-in time and key exchange.

Your Host

Tania Trip
[email protected]

To complete the transaction, payment must be
made using bank-to-bank electronic wire transfer. Wire transfer or credit
transfer is a method of transferring money from one person or institution
(entity) to another. A wire transfer can be made from one bank account to
another bank account or through a transfer of cash at a cash office.

1. Send the payment using the following broker details:

Bank Name: CAIXA BANK

Bank Address: CALLE SAN DIEGO 5, 48910 SESTAO, BIZKAIA, SPAIN

Holder Account: A G JESUS ALBAN

IBAN: ES69 2100 6053 7201 0010 3968

BIC SWIFT: CAIXESBBXXX

Payment Reference: AGJESUSALBAN


2. After sending your transfer, please email your bank receipt to [email protected].
Please note that we must receive your email with the receipt before we request
confirmation from our local bank.

As a payment reference please use your receipt number: AGJESUSALBAN.


Please use the details exactly as written above. Do not modify account name or
account details otherwise your payment will be rejected by our system.


Account names are generated to be unique for each transaction so we can identify
your payments faster.

Note: You will receive a copy of this invoice in your registered email address.
Please check your inbox and your junk/spam folder as well.

If you are reading this because you have received a similar fake invoice, kindly forward it to the address in my signature line and I will report the details to the appropriate authorities

Hi,

Unfortunately we were too naive and gullible and are thus trapped.

this was the mail regarding payment of our booking:

Dear Guest,

Unfortunately your payment with credit card wont be accepted.
Your credit card was not declined due to insufficient funds, it was declined due to suspicious activity. Unfortunately your payment with credit card wont be accepted. Once tagged as a suspicious activity, you will always be tagged as suspicious activity even if you will try to pay with a different credit card.
You need to pay for the booking by wire transfer to our secure holding account.
To complete the transaction, payment must be made using bank-to-bank electronic wire transfer. From your bank account to our bank account. Once your payment is secured in our trusted accounts, the booking will be secured for your dates.
All the transactions, payment and personal information, are considered confidential and will not be released under any circumstances to any unauthorized person.

Thank You
Michelle
Best regards,
Airbnb Team


THIS EMAIL IS A SERVICE FROM AIRBNB CUSTOMER EXPERIENCE.

THIS EMAIL IS A SERVICE FROM AIRBNB CUSTOMER EXPERIENCE.
For more information visit our Help Center

email address used: [email protected]

questions:
- I already blocked our credit card. Should we also block the regular card from which the transfer is done?
- Does it help to make a report at the police station?
- Should I inform the bank in Spain regarding this payment?

What more information do you require to update your warnings?

Kind regards,

Airbnb <[email protected]>

Payment Instructions



To complete the transaction, payment must be made using bank-to-bank electronic wire transfer. Wire transfer or credit transfer is a method of transferring money from one person or institution (entity) to another. A wire transfer can be made from one bank account to another bank account or through a transfer of cash at a cash office.



1. Send the payment using the following broker details:



Bank Name: ABANCA CORPORACION BANCARIA, S.A.
Bank Address: Betanzos, Provinz A Coruna, 15300, Spain
Holder Account: G Badea
Holder Address: Atenas 7, Toledo, 45003, Spain
IBAN: ES7420805553443040011758
BIC / SWIFT: CAGLESMMXXX



2. After sending your transfer, please email your bank receipt to [email protected]. Please note that we must receive your email with the receipt before we request confirmation from our local bank.



As a payment reference please use your receipt number:
419.



Please use the details exactly as written above. Do not modify account name or account details otherwise your payment will be rejected by our system.



Account names are generated to be unique for each transaction so we can identify your payments faster.


Note: You will receive a copy of this invoice in your registered email address. Please check your inbox and your junk/spam folder as well.

If you are reading this because you have received a similar fake invoice, kindly forward it to the address in my signature line and I will report the details to the appropriate authorities

Fake Cancellation

Airbnb <[email protected]>

Dear Guest,

Your reservation and payment was canceled.
This was possible because the same location and dates from same host, was occupied simultaneously by two different guests.
Both bookings were canceled and rejected by our monitoring reservations system.
Also payment for both bookings and reservations itself were canceled and rejected by our system and the founds was automatically returned back to the initial bank accounts from which they were sent by each guest.
If you already complete the booking payment, Your payment will arrive back to your account in 7-10 business days.
At this moment we are sorry to announce you that you have no secure booking for the property.
To solve this problem more easily occurred, by the fault of unfortunate coincidences, please contact the host to re-initiate the procedures for booking and payment related to the property.
Best regards,
Airbnb Team


THIS EMAIL IS A SERVICE FROM AIRBNB CUSTOMER EXPERIENCE.

THIS EMAIL IS A SERVICE FROM AIRBNB CUSTOMER EXPERIENCE.
For more information visit our Help Center