Scotia bank transfer problem?

Is this a scam? I was supposed to receive amount RM310 from my buyer, so she use Scotia bank to transfer the money as she is at Europe. But why do I'M the one need to refund the money.I havent paid for it.
Please help!!!

Here is the email from [email protected]
***Transfer Order From Scotia Bank - Transfer Number: SW18099887672990NL***

Sender's Account Details (from)

  Account Name   : 

    Account Number : 

Bank Name     : 

 Account Type  : 

Transfer Type : 

Total Amount  : 

  Transfer Status: 



Raymond Blathan

140292699**

Scotia Bank

Current

INSTANT

RM 810.00

Successful (pending)
RM 810.00 DR


Dear Rosemary Cheang May Chern,



 

This confirms that you have received a payment of RM 810.00 from RAYMOND BLATHAN via Scotia Bank Merchandise Payment Service which was accepted..


Reversals: This method of payment can not be REVERSED or CANCELLED. Payment have been deducted from the sender's account.

Status: 


Transfer Approved ***PENDING*** 



View the "NOTE" of this pending transaction below



 

Seller's Bank Details (As Provided by the buyer):


Name:

Rosemary Cheang May Chern

Bank Name:
Account Number:
Country: 

Maybank

‌‭112344099929 
MALAYSIA (MY)


Bank Details Status:



Verified!


Important Notice:  We've placed a temporary hold on the funds of this transaction

 


We want you to understand that here at Scotia Bank our top most concern is to serve you better in terms of security. 

 

We want you to understand that this is an international transaction and the sum of RM 310.00 cannot be received by you because it was insufficient to be approved by our database and it's the International Banking Policy.

 

The least amount that can be approved starts from RM 810.00. We are sending you this message because we have already deducted an additional RM 500.00 from your buyer's account (Automatically) so that it could reach the limit of transfer.

 

Therefore, we urge you to REFUND the balance of RM 500.00 making an instant transfer to our agent account via bank transfer or ATM machine CDM and send us the copy of the transfer confirmation/receipt for verification so that the total sum of RM 810.00 would be unlocked and credited into your account immediately.


 

AGENT BANK PAYMENT DETAILS


Transfer Funds To Account Below:

ACCOUNT NAME : SITI MARIANA QASIM


BANK NAME : Cimb Bank


ACCOUNT NUMBER: 7072777755






Once the transfer has been done by you, Please reply us with the proof of transfer confirmation here [email protected] 

Note: You MUST complete this transaction because the payment have been deducted from your buyer's account, and failure to get it done will attract extra pending charges for a pending transaction. We kindly URGE you to get it done immediately you get this message.


Please, If you need to ask a question or help, Reply to this email.  [email protected]  .This mailbox is being monitored and you will receive a response as soon as possible 

Thank you for using Scotia Bank!
The Scotia Bank Team.
Scotia Bank © 2019 All Rights Reserve

All rights reserved. Scotia Bank (Europe) Limited is Authorized and regulated by the Financial Services Authority in the Netherlands, Europe and World Wide as An Electronic Instant Money Transfer Institution. 


Scotia Bank FSA Register Number: 2260


THIS TRANSACTION IS BEING MONITORED BY THE INTERPOL AND FBI

[AlanJones]

It's a definite scam. Don't pay them anything, just block them and stop responding. Don't accuse them of being scammers as they will just try and deny it.

Thank for the quick reply.

I got the same problem and same scammer too. Thanks for the helping.