by crystal8816
Wed Jul 01, 2015 2:24 am
Hi
My husband had sent me the parcel from United State to Malaysia by Universal Air Express.
On 28th May 2015, I received a call named Jason from Universal Courier Service which is located in Bintulu. He asked me paid the duty fee which is RM 10,000.00
After a week, they requested RM 30,000 for delivery the box.
After make the payment, the postman asked me RM 20,000 for their postman team deliver the box. I also made that payment to them as their request.
Next day, postman Jason told me he is in Malacca and ready deliver the box to me. Until 5pm Jason called me that he forgot do the documentation for the Minister Foreign Affiars. So he need to go back Bintulu prepared the documentation.
After a day, he came to Kuala Lumpur and do all the documentation for Minister Foreign Affairs and I need to pay them RM 35,000 thousand for those documentation. After done the documentation, postman Jason told me that need to pay VAT Charge RM 37,500.
After done all the payment for the documentations and VAT Charge, he ready to deliver the parcel to me.
Unfortunately, on his way delivered the box to me from KLIA to Puchong. He got road block and police had lockup him in lockup room for two days. The Universal Courier Service company Manager Christopher called me and told me he will be settle the case and release Jason.
Police officer also asking me RM 10,000 for release Jason and the box so he can deliver the parcel to me.
I also follow their request make the RM 10,000 to release my postman Jason.
After Jason had release from police station, he text message me that he only can deliver the parcel to me after two days.
I have been waiting and waiting from until now 1st of July 2015, I haven't get the parcel that send from my husband.
I tried to called Universal Courier Service Manager Christopher and postman Jason, no one picked my calls.
Total I had paid:
Duty Fees: RM 10,000.00
VAT Charge: RM 37,500.00
Documentation for Minister: RM 35,000
Manager Fees: RM 30,000.00
Postman Fees: RM 20,000.00
Total payment: RM 132,500.00
Why until now July 1st i still didn't get my parcel yet?
Can anyone tell me what's wrong with that? I need the Bintulu Universal Courier Service office number so i can make a call and asking why and what happened to my parcel.
Anyone can help me because the parcel been hold for almost a month in Universal Courier Service. Anyone can help me on this please?
Appreciated if someone can help me those.
Removed contact information (BW).
My husband had sent me the parcel from United State to Malaysia by Universal Air Express.
On 28th May 2015, I received a call named Jason from Universal Courier Service which is located in Bintulu. He asked me paid the duty fee which is RM 10,000.00
After a week, they requested RM 30,000 for delivery the box.
After make the payment, the postman asked me RM 20,000 for their postman team deliver the box. I also made that payment to them as their request.
Next day, postman Jason told me he is in Malacca and ready deliver the box to me. Until 5pm Jason called me that he forgot do the documentation for the Minister Foreign Affiars. So he need to go back Bintulu prepared the documentation.
After a day, he came to Kuala Lumpur and do all the documentation for Minister Foreign Affairs and I need to pay them RM 35,000 thousand for those documentation. After done the documentation, postman Jason told me that need to pay VAT Charge RM 37,500.
After done all the payment for the documentations and VAT Charge, he ready to deliver the parcel to me.
Unfortunately, on his way delivered the box to me from KLIA to Puchong. He got road block and police had lockup him in lockup room for two days. The Universal Courier Service company Manager Christopher called me and told me he will be settle the case and release Jason.
Police officer also asking me RM 10,000 for release Jason and the box so he can deliver the parcel to me.
I also follow their request make the RM 10,000 to release my postman Jason.
After Jason had release from police station, he text message me that he only can deliver the parcel to me after two days.
I have been waiting and waiting from until now 1st of July 2015, I haven't get the parcel that send from my husband.
I tried to called Universal Courier Service Manager Christopher and postman Jason, no one picked my calls.
Total I had paid:
Duty Fees: RM 10,000.00
VAT Charge: RM 37,500.00
Documentation for Minister: RM 35,000
Manager Fees: RM 30,000.00
Postman Fees: RM 20,000.00
Total payment: RM 132,500.00
Why until now July 1st i still didn't get my parcel yet?
Can anyone tell me what's wrong with that? I need the Bintulu Universal Courier Service office number so i can make a call and asking why and what happened to my parcel.
Anyone can help me because the parcel been hold for almost a month in Universal Courier Service. Anyone can help me on this please?
Appreciated if someone can help me those.
Removed contact information (BW).