Dear Freedom MasterCard® Customer: XXX
This is to acknowledge the receipt of your mail but we must express our total dismay over this development. If can recall vividly that we requested you to reconfirm your valid Address and Its is this address that you gave to us that we used in the dispatch of your ATM Card. Thus this parcel been returned is not our company’s Making as you can see and based on the Circumstance sorrounding this return, the Courier company will not bear the responsibility of Refunding the Insurance Cost since the Card is never Lost on Transist nor was it stolen. Thus this then implies that for the card to Re-sent to you, An Insurance Charge MUST be paid by You, while the Delivery Cost will be Taken care by our Company.
Please kindly indicate your position on this, so that we can urgently RE-ARRANGE the Redilvery of another Card within the Next 48 hours. We await your urgently needed response.
Regards,
James Mills
Regards,
James Mills(GM, Operations, Freedom Finance)